FN
Fhumulani N
1 reviews | Active since Aug 2021
04 Aug 2025, 09:52
Cancellation letter
I ve never been ignored like i am ignored right now by this medical aid. I have send a cancellation of medical aid two week ago, and even today no respond, i asked for a respond but nothing came through. i really need the cancellation letter asap. They said they will respond after 24 hours. their 24 hours is 2 weeks
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Replies (3)
Key Health Medical Aid's replyOfficial
04 Aug 2025, 13:09 Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply04 Aug 2025, 13:09
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
04 Aug 2025, 13:11Dear Fhumulani N
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in-contact soon.
Your reference: wf_***
Sincerely,
The KeyHealth Team
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in-contact soon.
Your reference: wf_***
Sincerely,
The KeyHealth Team
Key Health Medical Aid's reply04 Aug 2025, 13:11
Official
Dear Fhumulani N
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in-contact soon.
Your reference: wf_***
Sincerely,
The KeyHealth Team
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in-contact soon.
Your reference: wf_***
Sincerely,
The KeyHealth Team
Key Health Medical Aid's replyOfficial
04 Aug 2025, 15:38Dear Fhumulani N
Please refer to the feedback provided by our Membership Department earlier today, 2025/08/04.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries, kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on Tel: ***
Sincerely,
The KeyHealth team
Please refer to the feedback provided by our Membership Department earlier today, 2025/08/04.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries, kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on Tel: ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply04 Aug 2025, 15:38
Official
Dear Fhumulani N
Please refer to the feedback provided by our Membership Department earlier today, 2025/08/04.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries, kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on Tel: ***
Sincerely,
The KeyHealth team
Please refer to the feedback provided by our Membership Department earlier today, 2025/08/04.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries, kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on Tel: ***
Sincerely,
The KeyHealth team