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Dean M

1 reviews | Active since Oct 2017

14 Nov 2025, 11:51

Bad client service

Very bad experience as I have been waiting a month to get a call back on my querries

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Replies (3)
Key Health Medical Aid
Key Health Medical Aid's reply14 Nov 2025, 12:01
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/


Key Health Medical Aid
Key Health Medical Aid's reply14 Nov 2025, 12:01
Official
Dear Dean M,

We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.

We will be in contact soon.

Your reference: wf_***.

Sincerely,

The KeyHealth team

Key Health Medical Aid
Key Health Medical Aid's reply17 Nov 2025, 07:18
Official
 
Dear Dean M,

I do apologise for only responding now. 

I do refer to our telephonic conversation on 2025/11/14 in this regard. 

KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you. 

For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on *** 

Sincerely, 

The KeyHealth team