tR
tanya R
1 reviews | Active since Aug 2022
08 Sept 2023, 11:32
bad bad bad
Careful before joining due to the non-disclosure policy i was forced to cancel my policy. I was with them from 01/08/2023 i did put in some claims. Know they have revered all my claims to the 01/08/2023 and not paying them. So, i want my refund of R5400 with immediate effects if i don't get this i will put this every day on hallo Peter to show people how you. really are i will even go and put this on tik Tok every media platform till i get my refund back.
Helpful (0)
Replies (6)0
Replies (6)
Key Health Medical Aid's replyOfficial
08 Sept 2023, 12:15Dear member, for a quicker response time kindly send your compliments and complaints to https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply08 Sept 2023, 12:15
Official
Dear member, for a quicker response time kindly send your compliments and complaints to https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
08 Sept 2023, 12:17Dear Tanay R
We will investigate your comment and respond to you soon.
We will investigate your comment and respond to you soon.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply08 Sept 2023, 12:17
Official
Dear Tanay R
We will investigate your comment and respond to you soon.
We will investigate your comment and respond to you soon.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
08 Sept 2023, 12:19Dear Tanay R
Your comment has been referred to the Membership department, for review.
We will respond to you as soon as we received feedback.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply08 Sept 2023, 12:19
Official
Dear Tanay R
Your comment has been referred to the Membership department, for review.
We will respond to you as soon as we received feedback.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
08 Sept 2023, 12:29Dear Tanya,
My apology for the spelling error on your name.
My apology for the spelling error on your name.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply08 Sept 2023, 12:29
Official
Dear Tanya,
My apology for the spelling error on your name.
My apology for the spelling error on your name.
Sincerely,
The KeyHealth team
tR
tanya R's updateReviewer Update
11 Sept 2023, 09:13i am still waiting for feedback you are quick to take money and reverse all claims but very slow to pay back my money i want this sort asap and i want my money back in my account and i have change bank details as well.
tR
tanya R's update11 Sept 2023, 09:13
Reviewer Update
i am still waiting for feedback you are quick to take money and reverse all claims but very slow to pay back my money i want this sort asap and i want my money back in my account and i have change bank details as well.
Key Health Medical Aid's replyOfficial
11 Sept 2023, 09:31Dear Tanya,
Kindly refer to the correspondence sent to you today.
In the feedback sent to you, it was explained how the calculations for the debits (claims paid) offset against the credit (contribution paid), on your membership.
Should you have any further enquiries regarding the matter, kindly contact our membership department via the online chats on www.keyhealthmedical.co.za or forward an e-mail to ***.
Kindly refer to the correspondence sent to you today.
In the feedback sent to you, it was explained how the calculations for the debits (claims paid) offset against the credit (contribution paid), on your membership.
Should you have any further enquiries regarding the matter, kindly contact our membership department via the online chats on www.keyhealthmedical.co.za or forward an e-mail to ***.
KeyHealth will no longer be engaging on the issue on Hellopeter as all the relevant information has been provided to you.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply11 Sept 2023, 09:31
Official
Dear Tanya,
Kindly refer to the correspondence sent to you today.
In the feedback sent to you, it was explained how the calculations for the debits (claims paid) offset against the credit (contribution paid), on your membership.
Should you have any further enquiries regarding the matter, kindly contact our membership department via the online chats on www.keyhealthmedical.co.za or forward an e-mail to ***.
Kindly refer to the correspondence sent to you today.
In the feedback sent to you, it was explained how the calculations for the debits (claims paid) offset against the credit (contribution paid), on your membership.
Should you have any further enquiries regarding the matter, kindly contact our membership department via the online chats on www.keyhealthmedical.co.za or forward an e-mail to ***.
KeyHealth will no longer be engaging on the issue on Hellopeter as all the relevant information has been provided to you.
Sincerely,
The KeyHealth team