tR
tanya R
1 reviews | Active since Aug 2022
17 Aug 2023, 13:53
bad bad bad
they are looking for every way out not to pay be careful i told them about my chronic conditions they even gave me a letter now that i am sick they don't want to help at all due to the non-closure that bs think twice before joining please i am paying R5400 pm and can't even go to the ER due to the non-closure guy be careful. i did not feel well and when to the dr for high blood pressure that was 200/100 and the dr wanted to admit me only for key health to say no you did not inform us you have this chronic sickness, but they send me a letter to state that i told them. i am not going to leave it here i will take it as far as i can
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Replies (2)
Key Health Medical Aid's replyOfficial
17 Aug 2023, 13:59Dear member, for a quicker response time kindly send your compliments and complaints to https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply17 Aug 2023, 13:59
Official
Dear member, for a quicker response time kindly send your compliments and complaints to https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
17 Aug 2023, 14:37Dear Tanya
Thank you for the information received today.
Thank you for the information received today.
Our NDC (non-disclosure) Department confirmed they received the requested information, kindly allow them to process all the information, the NDC department will communicate with you on the progress. Our NDC department will respond directly to you with the outcome when the matter has been finalized. For any enquiry regarding the NDC you may forward an e-mail to ***
KeyHealth will no longer be engaging on the issue on Hellopeter, as we already communicate to you directly via e-mail.
For any other further enquiries kindly respond to *** or call us on ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply17 Aug 2023, 14:37
Official
Dear Tanya
Thank you for the information received today.
Thank you for the information received today.
Our NDC (non-disclosure) Department confirmed they received the requested information, kindly allow them to process all the information, the NDC department will communicate with you on the progress. Our NDC department will respond directly to you with the outcome when the matter has been finalized. For any enquiry regarding the NDC you may forward an e-mail to ***
KeyHealth will no longer be engaging on the issue on Hellopeter, as we already communicate to you directly via e-mail.
For any other further enquiries kindly respond to *** or call us on ***
Sincerely,
The KeyHealth team