MS
Maruis S

1 reviews | Active since Oct 2011

29 Nov 2022, 12:13

Another cherry on the cake courtesy of KeyHealth.

Just a side note for any prospective KeyHealth members. KeyHealth claims that children can have 3 additional gp consultations after day to day has been exhausted. I had my son (age 8) now twice at the doctor and the claims were rejected. No worries and no big deal because I paid for them but I thought I'd mention it if other people were wondering. Just another cherry on the cake courtesy of KeyHealth. P.S. I have already resigned and I will be joining another medical aid on 1 January. Like I said, it was a mistake to have joined keyHealth but it is a mistake that can me remedied.

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Replies (2)
Key Health Medical Aid
Key Health Medical Aid's reply29 Nov 2022, 12:39
Official
Dear Maruis V

We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention. 

We will investigate the comment and respond back to you.

Sincerely,

The KeyHealth team

 

Key Health Medical Aid
Key Health Medical Aid's reply29 Nov 2022, 15:59
Official
Dear Maruis V

Thank you for allowing us to investigate your comment. 

We reviewed your claims profile and sent you an e-mail with the feedback response.

For any other further enquiries, you are welcome to forward an e-mail to *** or call ***or log into the chatlines on www.keyhealthmedical.co.za.

Sincerely,

The KeyHealth team