Money first, customer second

There are many reasons why I dislike Key Delta Pinetown.

Firstly - there is no value for money, it's expensive and the service hardly seems worth the cost. Secondly - it's become an hour long wait every time I collect my car either with inept admin or manager promises that can't kept by the service staff. Thirdly - Management promises are nothing but a flashy smile without any real attempt to do anything.

I have multiple issues otherwise. I'm still due a motor replacement under warranty for electric window motor that was requested in March 2017, still not sorted out and Durban summer soon to arrive. How about their autobody shop that breaks my car key and has the audacity to tell me that it came in like that? It did certainly NOT. Or that after someone drove into me in a hit and run, when I stated the steering to the left was damaged they promised to look at it and did nothing.

I have a service still booked with them for Tuesday and will now be looking elsewhere.