SUPER BAD SERVICE EXPERIENCE NOT RECCOMMENDED

Wish I can give them no star because they don't deserve a star Service is shocking, misleading and now one seems to know what is happening !!!!

Credit department reverses your credit after you hand in your returns and don't notify you you'll just one day here you have no credit left. Phoned in a couple of times asking what is going on , when one lady says you have R890 rand credit down from 4 k then the next morning I have 290 credit left then I have 7 k worth of credit... Credit is being used for couriers without your approvals, sales staff is putting through orders and using your credit with out notifying you, even after you told them to pay the credit out, because of issues like this . Artwork approvals takes over a week even though you have sent them layouts. When you ask them about it no one takes it as priority and pushes you until they can find time.

Orders are late and 90% of the time wrong... after approvals. This company has lead to other companies blaming us for orders that are wrong when they themselves require approval on artwork. I mean how can artwork be wrong when its been approved??

service is no existing and they don't care about their clients..

PS its winter they have no stock available and if they do ( 10 units or we have stock but no small no medium or we have stock 5 units but only in black its a constant struggle.. What a joke not recommended