Ketovatru SA A Big Con

On 15 March 2020, Ketovatru SA popped up on my FB feed. It featured the prominent Dr. Michael Mol and I was intrigued and interested. They had advertised a 7 day free trial. I took up the free trial, however on 16 March, an amount of R1697.80 was debited to my bank account. I have been in contact with them via email ever since discovering the debit to my bank account, but to no avail. In each email correspondence they confirm that a representative will make contact with me on my cell phone to arrange the refund and to date nobody has called me. They have since advised on email that the shipment to me has been cancelled and I can confirm that I have not received any products from them. I would like to receive my refund please. And I trust that this matter will be speedily resolved.

Regards, Simone'