Ketovatru *****s

These guys are a bunch of *****s,I saw an ad and placed an order, bottles was 70rand and they took out 971rand, be that it may,the order was placed on the 2nd of July and still today I haven't received it, I send and an email and I keep getting the same reply that they don't do refunds online.i have called them like a hundred times and nothing is being done. What's else can I do to get my cash back???