BD
Brett D

1 reviews | Active since Apr 2018

07 Jan 2020, 07:24

Ketovatru Capsules - ****

I placed an order for some Ketovatru capsules online with ketovatruweightloss.com. The advertised price was R70 and the order notification which I received also indicated this price. ORDER #*** DETAILS Ketovatru R 0 Shipping R 70 Your Total R 70 Please note charges will appear from: skinclarcare.com I received a further notification that the amount which would be deducted from my CC would be R1591.83. I requested an explanation from ***. Their response was: We are pleased to inform you that we have located your order in our system. It appears that you have purchased Ketovatru and that the purchase price is R 1591.83. When I requested an explanation for the price difference from R70 to R1591.83, I received the following response from ***: Your account with Ketovatru has been successfully canceled. There will be no further charges to your account. Since your account was canceled within the Introductory Period, you may keep your 30 day supply. The amount of R1591.83 has since been deducted from my CC and the only response I continue receiving from *** is: We assure you that your Ketovatru account has been canceled, and there will be no further charges to your account. However, we are unable to process your refund request online. One of our customer service representatives will call you on the phone number you provided at the time of your purchase ***. If this is not the correct phone number to reach you on, please provide us with an updated phone number so we can call you to discuss your refund request. We apologize for the inconvenience. No one has contacted me yet. Just a warning, if you are thinking of purchasing this product, be careful how you do it. Once again, a very well organized ****.

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