This company is a ****

Worse Service Eever. I have placed mu order back in April and in May my delivery was rejected by customs somewhere in Europe ( So basically I never received it) and therefore, sent back to origion which is the company. I asked for a redund back in May and until this Very day they refuse to give me my money back and there only explanation is that they never received the product back. and how is that my problem .. so unprofessional