KETO PREMIERE ****

On Saturday 13th February I responded to an advert on Facebook for a Keto Premier Weight loss product. I was offered a 'free' product but on checkout was charged R70 for postage. I abandoned the transaction and almost immediately received an message offering the postage as R35,00 . I agreed to this and completed the order only to have R941,00 processed to my credit card within seconds. I then immediately phoned the number supp**** for cancellations +***7 and was assured by the call centre agent that the transaction would be reversed and that I would receive a confirmation email to this effect. On Monday 15th Feb 2021 I received an email only confirming the order plus the additional order which I did not agree to. It was described as a 16 week diet challenge and detailed ORDER #*** goldskincs.com and ORDER #*** agihealthcs.com as the companies that I had supposedly bought the product from. On the 15th I again sent a strongly worded email asking for the refund to my card. This request was completely ignored by the follow-up email I received in which they just re-iterated my supposed order for the 16 WEEK DIET CHALLENGE plus a product called REVERSOSLIM. When I phoned again today, I was told that no further charges would be made to my account, but that they could only process a refund once I had received the product and returned them unopened to the company. THIS IS OBVIOUSLY A COMPANY OUT TO **** PEOPLE AND I WAS DRAWN IN BECAUSE IT SHOWS A SOUTH AFRICAN COMPANY NAME AND CONTACT NUMBER. THE AGENT SOUNDED CHINESE OR ASIAN