Stay away , ********

<p><br />on 12 June 2017 took my Ford Fiesta 1.42009) in for a engine malfunction service and I instructed Danielle (receptionist ) to check the vehicle thoroughly and let me know what needs to be repaired as the car was serviced January of 2017 with them. Danielle phoned me several times to report things that needed to be repaired or replaced and the costs thereof which she mentioned the main problem causing the message to appear is dump. I agreed to all the repairs.<br />On 12 June 2017 i collected my car and paid R3192 for a list of repairs and replacements that were done.</p> <p><br />The very same day my car gave me same message and went to them following day to inform of the problem as my car was jacking again . I left it with them which later I went to collect and they informed me they gave checked everything drove the car but no luck. When I drove home again I got same Artie message ,following morning called them ,dropped the car , later received a call that they gave sourced someone from outside who then advised the problem is throttle part must be replaced which cost R5600. To cut the story short,I went several times to the garage and they failed to find the problem after I paid for someone I never initially informs them that it was faulty. They assumed without seeking external help before they could be 100sure. Now I'm sitting with a faulty car which is in a worse condition and it can't even drive and they say I want take the car to Ford as they don't fix "what is supposedly wrong with the car"/and wasted. R3192 and they want to put a blame on the customer. The advised the part alone is R5600 I called Ford who then advised the part is R3300.</p> <p>This company must be closed down its ripping us out hard earned money while they just take for free. I'm a lady who got stuck several times at night, even now I'm stuck on the n2 after I just collected the car from them few hrs ago. My car is worse than before</p> <p>Sandra the manager in the CBD area refused to refund me instead she was taking company side. She still had the nerve to say I must take the car to Ford as they can't fix my car.</p> <p>There's lots of complaints about this company , one lady lost 21k to Kessel Motors. And one guy lost R12k</p> <p><br />These mechanics and garage owners are dishonest and they placed my life in danger as I was driving an unsafe car.</p> <p><br />I am seeking a full refund from them - as i do not trust them to fix my car ever again... that is if i ever get my money back from them.</p> <p><br /> <br /> </p>