MR
Marshini R

1 reviews | Active since May 2013

19 Apr 2022, 09:27

Don’t use them

The worst decision to use Keringa-Petwings. They have still not transported my pup to the Middle East as promised over 3 months ago. Every time they book a flight, they promise me all conditions have been met, we go above and beyond to all the necessary admin to them and they then say that the SA government requires more documentation. Our beloved fur baby is stranded in SA and they refuse to give us updates or be transparent on his move

0
Replies (2)
Keringa-Petwings
Keringa-Petwings's reply19 Apr 2022, 17:43
Official
Dear Marshini... thank you for contacting me and making me aware of the problem. I am doing everything on my side to remedy the situation. Please accept my sincere apologies for the stress. Regards, Ingrid 
Keringa-Petwings
Keringa-Petwings's reply28 Apr 2022, 11:29
Official
We have done our best to rectify the problem. Wishing you everything of the best, Marshini