Unless you are drunk , BORED or SUPER DESPARATE never take Kenya Airways when travelling abroad

Kenya Airways services is appalling to say the least . As a proud African Man , I strongly believe in African brands . As such I have travelled to UK with Egypt air, Air Rwanda, Ethiopian Airways and SAA when it was still operating the UK route. My wife and I thought it would be worth trying Kenya airways . A decision we regret ,7 hours delay that meant that we missed our connecting flight from OR Tambo to Durban , Kenya Airways was not bothered . No apologies and no compensation , we did not bother much because it was our first experience so we gave them a benefit of the doubt . We just miss SA so nothing was gonna spoil our exciting of being home so we absorbed the costs. For some strange reasons my wife was keen that we take Kenya Airways back to the UK ,decision we still fight about it to date 21 April we were due to travel to UK to make sure that my Son attend an important school career event ,We were supposed to depart OR Tambo 02:30AM but the Kenya airways cancelled the flight with no explanation ,I was on a phone with them for over 2 hours and eventually they offered me the next available flight meant to leave OR Tambo at 12:30 which means I could still make it to London 07:30 on the 22 April , No delays this time until Nairobi !!! 1 hour delay from Nairobi to Paris was the day my son will never forget ,the 1 hour delay was the caused for us to miss our connecting flight from Paris to London , My son cried and begged Air France (who partnered with Kenya airway on the journey). The French people were so rude and inconsiderate hence I never personally used Air France. They kept responding to us in French . In Summary we ended up being stuck in Paris for 8 hours!!!!! 8 Hours for the next flight to take us to London while there is flight in Paris going to London every hour. That sadly meant that my son missed a lifetime career opportunity to date ,Kenya Airways have not done anything for us and my family not even a simple apology . I wonder if any of them have kids or family of their own.