They do not give seats you pay for an do not refund you.

Booked a flight to Mombasa (so this horrible arilaine was my only option). Paid extra for a comfort seat by the window as I have back and shoulder pain.

They choose to move me to a regular seat on the aisle. Guy next to me smelled and I had no room, so could not eat or drink the entire flight.

Airline did not care. They do not respond to emails and their whatsapp bot does not work. Phoning them they say it was my fault for paying extra and they will not refund me.

Second flight smelled like urine.