Terrible service form an unreachable airline.

Please note this has been the worst experience of my life in travelling. On our first flight to Paris we arrived at Nairobi and were greeted with a 4 hour delay which turned into a 5 hour delay. What should have been a 23:50 Flight became a 4:30 flight. This caused us to miss our train in Paris and incur an additional 1200 odd euro charge on our trip as all the trains were booked and we had to rent a car to our destination. However, this is not all. On our return your plane was held up AGAIN at CDG and we received cancellation/bump emails as we were leaving. We landed at NBO and were greeted by the most disorganized mess that I have ever seen in a business. Hours of standing around waiting for the staff to manually write client information down. No clear direction from. Staff giving conflicting information. We were then booked into a hotel and ferried there in a very unsavoury vehicle. Knowing that my whole family was not inoculated for yellow fever or malaria. Furthermore, the flight was then changed AGAIN later that evening. On arriving at the airport we had to go through the whole boarding procedure again and the staff AGAIN could not answer our questions on our luggage, nothing was preprepped. I would like full reimbur*****t on all costs that were associated with this mess. Contact me soonest. This took 8 boarding passes per person. And an additional 24h15min. With an out of pocket cost exceeding R 25000.00.