Horror Airways

0 stars are too much.

When you choose a more expensive flight to not have a 10 hour layover, just for the flight to be delayed twice (9 hours total). No hotel accommodation offered as compensation, and resulted in us missing our expensive train in France by a lot. No help from help desk at airport, just shrugs and no answers.

On top of this, there were 4 Kenya Airlines flights delayed at the same time, with the airport in chaos. No excuse for this.

When returning, Charles de Gaulle airport offered us 15€ p/p compensation after our flight was delayed by 4 hours. Not the airline - the airport.

Kenya Airways are always late, always changing schedules by hours, almost days, and won't ever care about you as a customer. It's impossible to plan anything around your flight with them as you will spend 3 times as much and lose valuable time because of missed connections, without any compensation.

Stay away from Kenya Airways, spend a bit more and rather use an actual good airline.

Kenya Airways, get your act together.