Holiday ruined 😭

Holiday ruined😭😠 we booked Kenya Airways for a trip to Bangkok and ****et. when checking we were told that flight to Bangkok have been suspended. The said an email was sent but I did receive an email from them. No apology nothing we were just booked into Emirates. We had a local flight to ****et but due to flight changes we arrived late in Bangkok. Now I'm still stuck at the airport. there are no flights available to ****et. all my planning and money down the drain because of Kenya Airways