DISGUSTING SERVICE FROM KENYA AIRLINES

I booked a holiday in September to visit my sister in Germany. We had to fly from Johannesburg to Nairobi then Amsterdam then onto Frankfurt.

Due to delays on All flights all connecting flights were missed. I booked both myself and my son on business class from Nairobi to Amsterdam. I paid an extra R10 000.00.

Due to the mess up by Kenya Airlines, we had to fly to Amsterdam on KLM. KLM did NOT honour the business class tickets.

I have mailed Kenya Airlines to ask for a full refund. To date I have not had a reply.

I will NEVER use their airline again and will definitely tell ALL my friends and business colleagues to do the same.