BAD customer service

<p>I bought a ticket and due to immigration issues I could not travel, when I called the customer services I spoke to Relani and she told I can pay $50 because I was holding the boarding pass, all I needed to do was go to the airport</p> <p> </p> <p>We got to the airport and they had a conflicting amount, after going round in circles I called the customer services and spoke to the lady who said that she was still planning on calling me because she spoke to the airport and gave me the wrong information, this was after I had called and it was now 16:00 for a flight at 17:00</p> <p> </p> <p>We had to pay almost double for something that could have been avoided in the morning if I had been given the right information, the attitude at from the airport staff is appauling.</p>