MK
Megan K

1 reviews | Active since May 2015

19 May 2015, 12:03

Inferior Quality

I have tried contatcting your customer service department but have only managed to speak to staff that dont understand the word discloured and voice mail boxes... <br> <br> I was recently given a Triblade Hand Blender HB724. I used the soup atachment to blend a pot of tomato soup and it has discoloured and now has a wonderful red tinge to its original white colour. <br> <br> The attachement was used to blend the soup, was placed in the wash basin and washed within an hour of having being used. I have tried handy andy but that did not remove the stain either<br> <br> My family have always purchased Kenwood appliances and this is not the quality i have come to expect.<br> <br>

0
Replies (1)
Kenwood Home Appliances
Kenwood Home Appliances's reply19 May 2015, 13:31
Official
Hello Megan_K,

Thank you for taking our call earlier.

Some foods, eg carrot or tomato may discolour the plastic. Rubbing with a cloth dipped in vegetable oil may help to remove discolouration.

We will be in contact with you in the next day or so to check your progress.

Kind regards
Kenwood Customer Service