DON'T WASTE YOUR MONEY ON A KENWOOD KETTLE

I bought a beautiful yellow KENWOOD kmix kettle two years ago which I absolutely adore.<br> I have only really used the kettle for a year and a half but have treated it like absolute gold and it is still in mint condition - with not even so much as a scratch on the outside.<br> <br> A week ago the lid of the kettle broke (from just being used). I emailed KENWOOD who referred me to the KENWOOD service centre in Cape Town (number ***)<br> <br> I called the KENWOOD service centre in Cape Town and they were extremely unhelpful. They told me they don't fix kettles and that I should 'just buy a new one'. <br> <br> I am really upset. Two years ago I spent over a R1000 on this 'fancy' and expensive kettle from KENWOOD and after a year and a half of use I have to \JUST buy a new one"? Isn't KENWOOD supposed to be a reliable and quality brand? If my mothers Russell Hobbs kettle that costs HALF the amount I paid for my KENWOOD kettle and can last almost 5 years without breaking and STILL be working then SURELY my KENWOOD kettle should also last that long without breaking!<br> <br> KENWOOD"