KP
Karmin P
1 reviews | Active since Jan 2020
18 Jan 2020, 21:39
Unrepeatable Dealer support and sales people
From Good to Bad service by Salesman.Manager recovered damaged.************* Unreliability from Finance and Insurance lady whom handled deal.Vehicle delivered without Invoice to client and no spare keys after 2 months with promises of spare keys.
Helpful (0)
Replies (3)0
Replies (3)
Kent Motors's replyOfficial
20 Jan 2020, 16:26Good day Karmin,
Thank you for bringing this to our attention as this by no means the level of service we expect our customers to be offered.
Please accept our apologies for your inconvenience. Dylan, the manager, has taken over your query and has contacted you regarding the resolution of your query and the time frame for completion.
Kind regards,
Kent Motors
Thank you for bringing this to our attention as this by no means the level of service we expect our customers to be offered.
Please accept our apologies for your inconvenience. Dylan, the manager, has taken over your query and has contacted you regarding the resolution of your query and the time frame for completion.
Kind regards,
Kent Motors
Kent Motors's reply20 Jan 2020, 16:26
Official
Good day Karmin,
Thank you for bringing this to our attention as this by no means the level of service we expect our customers to be offered.
Please accept our apologies for your inconvenience. Dylan, the manager, has taken over your query and has contacted you regarding the resolution of your query and the time frame for completion.
Kind regards,
Kent Motors
Thank you for bringing this to our attention as this by no means the level of service we expect our customers to be offered.
Please accept our apologies for your inconvenience. Dylan, the manager, has taken over your query and has contacted you regarding the resolution of your query and the time frame for completion.
Kind regards,
Kent Motors
KP
Karmin P's updateReviewer Update
18 Feb 2020, 22:14Good day Kent Motors/ Dylan,Thank you for your response and arrangements made with Kia motors Bfn for my spare keys.Good service rendered.
KP
Karmin P's update18 Feb 2020, 22:14
Reviewer Update
Good day Kent Motors/ Dylan,Thank you for your response and arrangements made with Kia motors Bfn for my spare keys.Good service rendered.
Kent Motors's replyOfficial
19 Feb 2020, 08:09Good day Karmin, thank you for your update. We are pleased to hear that your issue is now resolved and wish you many happy kilometres with your new car.
Regards,
Kent Motors
Regards,
Kent Motors
Kent Motors's reply19 Feb 2020, 08:09
Official
Good day Karmin, thank you for your update. We are pleased to hear that your issue is now resolved and wish you many happy kilometres with your new car.
Regards,
Kent Motors
Regards,
Kent Motors