1 reviews | Active since Sept 2023
AVOID USING KENINGS CAR RENTAL
So I rented an i10 from Kenings, paying a huge deposit of R9000 from my current account. My holiday itself was quite pricey but having saved up, I was positive for a good holiday in Cape Town, so I paid it.
Little did I know what was waiting for me....... After returning my car spotless, I was told that the refund would take about 3 days. I accepted that, as I was to use that "refund" to get through the remainder of the month for general montly costs like fuel and groceries ect. once I return home. A proper holiday does *not come cheap* .
After 8 days, I queried my refund, and was mailed a proof of refund slip, which was only done on that day I queried. How disappointing only to be told it would take another 7 to 14 working days for the bank to release it. Problem conveniently shifted to the bank, its out of their hands- right? Wrong!!!!
DO NOT USE KENINGS CAR RENTAL COMPANY !!! This seems to be a Mickey Mouse company with no business ethics and total disregard to their clients. I have to wait a month for my refund, regardless.
I shall make other arrangements for a cashflow for the remainer of the month, as I was told " its out of their hands now, I have to wait for the bank"
DO NOT USE KENINGS CAR RENTAL!!!
They do not even have a suitable marked stand at Cape Town airport with all the other legit car rental companies. This in itself has to say someghing right?
I hope other hopefull car renters read this, and avoid extreme disappointment. CHOOSE ANOTHER COMPANY GUYS, NOT KENINGS. AVOID YOURSELF DISAPPOINTMENT.
