Poor service delivery - Dont care about customers

I booked my car in for a service at Peugeot Fourways.<br> I was expecting receive my car back at the end of the day as you do with any other normal service.<br> I was subsequently informed that the parts that needed replacement would be replaced and the vehicle needs to stay overnight (28 May 2015) to test the vehicle in the morning but that I would be able to collect the vehicle at lunch on 29 May 2015.<br> Much to my surprise I got a phone call to inform that one of the new parts (Glow plug?) that was replaced has expanded and seized in the cylinder head. My vehicle that was in perfect driving condition is now damaged!!!!<br> They mentioned that they will need to keep the vehicle over the weekend - I mentioned that I do not have any other vehicle and would thus require a courtesy vehicle.<br> I was informed by Phillip van Blerk that he could not organise a courtesy vehicle - this is leaving me stranded for 5 days now. I think this is totally unprofessional and clearly not customer satisfaction focussed.<br> <br> I am very disappointed and cannot believe that the attitude is...well there's nothing I can do so its not my problem!!!<br> <br> Take note - do not support as after sales support is shocking!!!