JMvW
Johan Marcel van Wyk

1 reviews | Active since Jan 2016

02 Nov 2017, 08:50

Kempster Ford South, Worst service I received in my life!!!

Kempster Ford South

Worst service I received in my life!!!

Took my Ford Ranger in to Kempster Ford South for a clutch change in July 2017, worst mistake of my life, had ONLY ENDLESS issues with my Ford since I got it back from Ford, not only did they got it wrong the first time, my bakkie had to go back three times before my clutch were sorted. Once my clutch were sorted I noticed my radiator were leaking. My radiator were damaged due to bad workmanship, after I reasoned with Ford Kempster South, they agreed to pay Half of the repairs on my radiator ( I should have demanded that they pay me back in full for the radiator). Once that were sorted my Ford Ranger had to go back to Ford Kempster South because my master cylinder on my clutch packed up (witch they replaced the first time) , they took my bakkie back to repair the master cylinder, and I had to sign for a courtesy car ( ford Figo) were if something were to go wrong I will be responsible for R 17 000 + on the excess. After all this I got my bakkie back form Ford Kempster South on 30 October 2017, now my left cv joint is torn and I noticed a tear on my carpet inside my bakkie. I am now GATFOL for them. Do I now take my bakkie back once again? And if I do what will the break or damage on my bakkie next???

I'm sure I will receive 100% better service from a backyard mechanic.

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