DD
Dylan D

1 reviews | Active since Apr 2015

15 Jun 2021, 10:56

Worst service ever experienced

I’m absolutely disgusted by my experience with kelston Peugeot PE. After a week of going through the finance application , paying a deposit and signing all docs I get a call on the day I’m suppose to take delivery that they made a mistake. I am not going to go into too much detail but two weeks later I am still waiting for the dealer principle to call me….. I will never deal or recommend this company again as it’s clear the brand considers its self bigger than the client and I am not surprised to see all the one star reviews! One star rating is still too high in my opinion Good luck to anyone dealing with them Funny how putting my finance in on another vehicle at another dealership resulted in a smooth no hassle process

0
Replies (1)
Kelston Motor Group
Kelston Motor Group's reply18 Jun 2021, 08:13
Official
Hi Dylan, obviously there is a big problem and we'd like to see what we can do to sort it out. Can you please message us on our website, kelston.co.za with your cell number and a description of what happened. I will then get the relevant manager involved to see how we can resolve this issue. We are committed to giving our customers 5-star service and we will work tirelessly in that pursuit