Where is the Directing Manager or Service for that matter

I had to sell my Duster and purchased(1/9/21) a smaller vehicle to be able to settle my debt as a single mother of two children during Covid.

The experience from HELL that I would never want to relive again! Is it because I am a female that I am being treated this way? like I am stupid and incapable of knowing when I am being **** too?

I have been given every excuse under the sun!! From: oh its the Bank, oh I got the dates incorrect for payments, there is a lot of red tape for us, we have strict policies and procedures and cannot rush anything, we get audited every month, it was booked and payed for so this is strange, roadworthy is valid for 21days and this is probably why its no longer on the system(like its my fault and oh its valid for 60days btw) you never took it, oh we dropped the ball on this, what would you like me to do for you but apologize...... One month and 11 days later and my vehicle still does not have a license disc in my name, today's reason no roadworthy has been done and therefore the disc will not be issued, this after i had to drive there to take my ID and pay for it as the driver was sent with nothing.

Oh don't kid yourself and think that Sales person, Sales Manager or Directing Managers son cares, cause they don't. I personally dealt with all of them.

Here I sit wondering what else might be wrong with the vehicle I was sold, is it safe for me and my children, after this experience as well as the stated fact that roadworthy would push a vehicle through for them since they a dealership!!!

Is this really it? Is this ok? It all will just get swept under the rug in any case! Why would a company that makes money like this care about the little person that actually provides them with their income! I am just a little nobody to them and they made that perfectly clear.