LJ
Lee-Ann Joubert
1 reviews | Active since Oct 2016
21 Oct 2022, 20:56
Pathetic "service"
Worst experience ever at Kelston Motors PE Walmer. Waited 2 months for a part that was ordered by you, was supposed to be here 19 October, no call from Kuwyn, 21 October drove there, not available AS always, some lady said part will only be here somewhere in December. We call and he is NEVER available and NEVER return calls. Really never received such "service" in my life. Should i occur further damage to my vehicle, YOU will be liable for this.
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Kelston Motor Group's replyOfficial
24 Oct 2022, 08:15Hi Lee-anne, obviously there is a big problem and we'd like to see what we can do to sort it out. Can you please contact us on Kelston Motor Group :: New & Quality Used Cars in Port Elizabeth (Hello Peter removes contact info from their comments section so the only way for me to get that info from you is via our website, which is POPI compliant) with your cell number and a description of what happened. I will then get the relevant manager involved to see how we can resolve this issue. We are committed to giving our customers 5-star service and we will work tirelessly in that pursuit
Kelston Motor Group's reply24 Oct 2022, 08:15
Official
Hi Lee-anne, obviously there is a big problem and we'd like to see what we can do to sort it out. Can you please contact us on Kelston Motor Group :: New & Quality Used Cars in Port Elizabeth (Hello Peter removes contact info from their comments section so the only way for me to get that info from you is via our website, which is POPI compliant) with your cell number and a description of what happened. I will then get the relevant manager involved to see how we can resolve this issue. We are committed to giving our customers 5-star service and we will work tirelessly in that pursuit