BF
Bomkazi F
1 reviews | Active since Nov 2019
17 Jul 2021, 14:06
Horrible experience
AAVZZZ6RZGU061502 I took my car for service on Monday which is 5 July 2021. Sunday when I am opening the passager door it’s makes big of un usually noise. Secondly my the filter for my Air con came out. When I took on the 15th of July lady I don’t know her name she told me that car was on accident that is why my door it makes noise but it didn’t make noise before. The filter cover she told me it didn’t have wow ?. Showed me the parts department. Very disappointed I so wish I didn’t take there because my door didn’t make funny noise and my air-con didn’t-make noise.
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Kelston Motor Group's replyOfficial
19 Jul 2021, 09:58Hi Bomkazi, obviously there is a big problem and we'd like to see what we can do to sort it out. Can you please contact us on our website hereKelston Motor Group :: New & Quality Used Cars in Port Elizabeth (Hello Peter removes contact info from their comments section so the only way for me to get that info from you is via our website, which is POPI compliant) with your cell number and a description of what happened and at which dealership. I will then get the relevant manager involved to see how we can resolve this issue. We are committed to giving our customers 5-star service and we will work tirelessly in that pursuit
Kelston Motor Group's reply19 Jul 2021, 09:58
Official
Hi Bomkazi, obviously there is a big problem and we'd like to see what we can do to sort it out. Can you please contact us on our website hereKelston Motor Group :: New & Quality Used Cars in Port Elizabeth (Hello Peter removes contact info from their comments section so the only way for me to get that info from you is via our website, which is POPI compliant) with your cell number and a description of what happened and at which dealership. I will then get the relevant manager involved to see how we can resolve this issue. We are committed to giving our customers 5-star service and we will work tirelessly in that pursuit