GT
Garnett T
1 reviews | Active since Mar 2018
07 Sept 2022, 10:23
Help me plz
Its been a more than a month...waiting for someone to call me back To tell me what to do about my cars paint just blowing off. Kelstons panelbeaters say its a factory fault, so why am i waiting for ot to be fixed. I did my 3 quotes like you said and now when i call they say they will contact me back with the next step. IM STILL WAITING!!!!
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Replies (4)GT
Garnett T's updateReviewer Update
07 Sept 2022, 10:24***
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Garnett T's update07 Sept 2022, 10:24
Reviewer Update
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Kelston Motor Group's replyOfficial
07 Sept 2022, 10:29Hi Garnett, obviously there is a big problem and we'd like to see what we can do to sort it out. Can you please contact us on
(Hello Peter removes contact info from their comments section so the only way for me to get that info from you is via our website, which is POPI compliant) with your cell number. I will then get the relevant manager involved to see how we can resolve this issue. We are committed to giving our customers 5-star service and we will work tirelessly in that pursuit
Kelston Motor Group's reply07 Sept 2022, 10:29
Official
Hi Garnett, obviously there is a big problem and we'd like to see what we can do to sort it out. Can you please contact us on
(Hello Peter removes contact info from their comments section so the only way for me to get that info from you is via our website, which is POPI compliant) with your cell number. I will then get the relevant manager involved to see how we can resolve this issue. We are committed to giving our customers 5-star service and we will work tirelessly in that pursuit
GT
Garnett T's updateReviewer Update
07 Sept 2022, 14:47081
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Garnett T's update07 Sept 2022, 14:47
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Kelston Motor Group's replyOfficial
07 Sept 2022, 16:31Nice one Garnett, (btw sorry I missed you on the live chat today, I had no internet due to loadshedding), one last thing, is I need to know specifically which dealership you have had this problem with, so I can direct the complaint to senior management there. Thanks
Kelston Motor Group's reply07 Sept 2022, 16:31
Official
Nice one Garnett, (btw sorry I missed you on the live chat today, I had no internet due to loadshedding), one last thing, is I need to know specifically which dealership you have had this problem with, so I can direct the complaint to senior management there. Thanks