Disgusting Service

Myself and my wife decided to purchase a vehicle Golf 7 from Kelston vw uitenhage on the 22/03/2019,we sent our documents in to JP vd Mescht who advised he will let me know Monday morning. I called him Monday afternoon to ask if it has been approved and he advised yes it has been I then asked to come and look at the vehicle. When I got there he had financed for the wrong vehicle and I said that was not the vehicle I wanted, he then offered us a golf 7 tsi 1.0 2017 model for the same price and we agreed. Finance was Done and approved on the 26th and he said the car was in to be polished. I asked him when I could get the vehicle he said by that Friday we will have the vehicle as it will be done by then. After me having to call after him and he never getting back to us as he promised I called his manager who advised she will check for us. The finance lady called and advised all approvals are done we must come with my wife's license and ID and she got the insurance to call me to sort out the insurance for the vehicle. I then received a call from Outsurance and took out the insurance starting on the 28th March 2019 as I was suppose to get the vehicle on the 29th latest. Then JP called and said we will definately not get the car by Friday as there is alot of procedures, I then told him that was not the agreement. My wife then sent the principal Martin to find out what is happening and he advised the next day after I had to call him that the vehicle is still with the owner and the vehicle was never sold to them yet, but finance was done for the vehicle already and was advised to take out insurance which I started paying on the 28th March and the vehicle was not even sold to them yet. Martin then advised that the vehicle will only be sold to them on the 15th April 2019,i told him this was not our agreement and why would a well established company like VW finance a vehicle they do not have. This has been a very bad experience with a car dealer. I advised that I will look elsewhere for a vehicle as that was the worse service that could be received from a well established company as VW.