SS
Suki S
1 reviews | Active since Mar 2023
02 Mar 2023, 12:49
Disgusted
Very bad service, they treat their staff like ****, very unprofessional, screaming, shouting and swearing!! The managers are very rude to their staff!! Learn how to treat people!!!
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Replies (1)
Kelston Motor Group's replyOfficial
02 Mar 2023, 14:07Hi Suki, obviously there is a big problem and we'd like to see what we can do to sort it out. Can you please contact us on our website by clicking on this link here, https://kelston.co.za/, (Hello Peter removes contact info from their comments section so the only way for me to get that info from you is via our website, which is POPI compliant) with your cell number and a description of what happened and also which one of our dealerships it happened at. I will then get a senior manager involved to see how we can resolve this issue. We are committed to giving our customers 5-star service and we will work tirelessly in that pursuit
Kelston Motor Group's reply02 Mar 2023, 14:07
Official
Hi Suki, obviously there is a big problem and we'd like to see what we can do to sort it out. Can you please contact us on our website by clicking on this link here, https://kelston.co.za/, (Hello Peter removes contact info from their comments section so the only way for me to get that info from you is via our website, which is POPI compliant) with your cell number and a description of what happened and also which one of our dealerships it happened at. I will then get a senior manager involved to see how we can resolve this issue. We are committed to giving our customers 5-star service and we will work tirelessly in that pursuit