Disappointing and unacceptable service from Kelston Motors Peugeot Somerset West

I hold my breath each time I take my car to Kelston Motors in Somerset West, whether it be for a service or for anything else. The Peugeot I drive is a wonderful machine but the after sales service at Kelston Motors Somerset West that comes with it is well below par. The level of unprofessionalism runs from sales room up to the garage. In my experience customer satisfaction is not a priority and my next new car won't come from Peugeot Somerset West.

I sent in my car in for it's second service, repair of a sensor and the replacement of window washer fluid hose. The window washer fluid hose required the spoiler of my to be removed install the fluid hose.

The car stayed with Peugeot for 3 days and what I feared might happen came true when I collected my car with a dent next to the spoiler and a scratch which s****ped the paint off. Besides this : #There was no service report provided. #The parts replaced were not given. #There were errors made in the service book which were attempted to be fixed with correction fluid. Car collected on late Friday when management was not available, will see if this could be resolved on Monday.