MM
Mfundo M
1 reviews | Active since Jul 2016
15 Jan 2023, 15:19
Complaint
I took my car for service to Mazda Queenstown on 28th December 2022. They suggested to replaced its faulty rear calpper and refused because of the cost wich was too expensive. They altered with its safety critical by deactivating it electronic handbrake and disabled its control module without my consent. It's handbrake now is not working. Thank you I am Mfundo Mbontsi ***. *** / ***
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Kelston Motor Group's replyOfficial
16 Jan 2023, 08:28Hi Mfundo, obviously this is a problem and we'd like to resolve it as soon as possible. Can you please contact us on
(Hello Peter removes contact info from their comments section so the only way for us to get that info from you is via our website, which is POPI compliant) with your cell number and a description of what happened. We will then get the relevant manager involved to see how we can resolve this issue. We are committed to giving our customers 5-star service and we will work tirelessly in that pursuit
Kelston Motor Group's reply16 Jan 2023, 08:28
Official
Hi Mfundo, obviously this is a problem and we'd like to resolve it as soon as possible. Can you please contact us on
(Hello Peter removes contact info from their comments section so the only way for us to get that info from you is via our website, which is POPI compliant) with your cell number and a description of what happened. We will then get the relevant manager involved to see how we can resolve this issue. We are committed to giving our customers 5-star service and we will work tirelessly in that pursuit