Pure & Friendly Customer Service

<p>My frown was turned upside down into a smile by Dikeledi Salome Maka of Kelly Group Head office, Braamfontein, Johannesburg. It was as if she knew my frustration before I could even elaborate. By her asking if she could call me back since I phoned from my cellphone, she phoned back immediately. After several times dealing with my local branch in PE, I decided to call the "unresponsive head office" myself and I was assisted by this warm and friendly Dikeledi. After several weeks of communicating to my local branch, I was told how she is not getting a response from head office for my request and she (Johanine Bester) could not tell me what this head office is saying about my request. Frustrated I call head office and immediately I got a response and an email regarding my request that I have been asking my local branch. Now I'm smiling because of Dikeledi and writing this review with such pleasure. God Bless you abundantly Dikeledi for merely making sure that customer service is adhered to. You don't know me, but you assisted me and made me smile. How much does it really take for customer service.</p>