Classless unprofessionalism

Today I called the Pretoria office group regarding their online job portal which I had a account on to check the process of my application towards a job I was clearly qualified for but my log in didn't work. I tried retrieving my password the previous night but still nothing till this day. I called for a 4th time for them to finally pick up the phone. I had to explain to 2 people about my situation for them to tell me their clients aren't looking for someone with my resume when they asked me to directly email their client just a couple of days ago with the exact requirements that matched my CV. The level of service is so pathetic of me having to call and WhatsApp their constantly. Their tone of voice and manner in which they spoke to me was not only frustrating but offensive.Their was clearly no level of professionalism or proficiency in their interaction with a job seeker. I feel as if I was marginalized by mistake of race as I had white person on my profile picture all in all.The Pretoria Kelly group is not here to help job seekers by merit whatsoever.