Kellogs sells us STALE product Plus LOUSY service

Again I am let down by Kellogg's , first I bought a stale product (product quality compromised) and I sent an email to customer service reporting Kellogs stale product. Days later a Bruno responded requesting info that was given on the email I sent initially. I responded back with all the details he requested, including my res address but I haven't heard back from him ever since (service quality compromised).? <br> I must say I'm not only disappointed but also resentful towards your company(Kellogg's brand) for poor service and lack of interest to attend to its customers. ?<br> ?<br> Kellogg's has FAILED to live up to its promises, which is quality.<br> ?<br> I am expecting feedback before 24hours, stating how Kellogg's is rectifying / resolving this #lack of quality in both your product and services#.?<br> ?