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Matule M

1 reviews | Active since Jun 2020

17 Sept 2020, 12:41

Never do business with Keller Williams

I bought an apartment in Midrand with KW last year with the "assistance" of their agent Heidi Walters. When I viewed the unit, before signing the offer to purchase, we agreed that the place would be painted and cleaned upon date of registration. A note was put in the contract as part of additional terms. However, once the offer was accepted, the agent Heidi Walters completely abandoned the entire process. She had absolutely no regard for the process once I signed on the dotted line. Heidi did not even care for whether or not I received the keys to the apartment once registration was done. I had to make arrangements with the seller's agent and the complex manager to gain access to the unit. Keller Williams is definitely not a company I would recommend anyone does business with. They only care about making a sale and have absolutely no regard for your interests once they get their commission.

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Replies (1)
Keller Williams South Africa
Keller Williams South Africa's reply22 Oct 2020, 10:03
Official
Hi Kgethi

I am sorry to hear about your bad experience. Even though each franchise is independently owned and operated, we would still like to ensure that all our clients enjoy professional service. This agent is no longer with Keller Williams, but please send more info to the email in our profile.