kw ignite

I found a house with this company I wanted to rent so when I went to see house agent cant be there but his son meet me there. firstly very unprofessional but ok when I liked place and asked agent to send me a lease agreement he said he will asap only to find out 2 days later he is giving me an excuse the owner put rental on hold but he didn't even let me know although I told agent im in a teight sqeeze and need a house asap very very unprofessional company and I would refer no one to use them.