RW
Ryno W

1 reviews | Active since Apr 2019

19 Sept 2019, 13:25

worst buy of my live kelford Summer set strand

i have made a live time mistake to buy a ford fiesta from kelfords ford. i sign all papers with car and when the car arrive the millage was not what it say on the papers and the day they deliver it the sales guys said "you bought a brand new car now as the engine was overall. i would never buy a car that's overall. then i let it go as i was in need of a car for work, 2 weeks later car leak oil. fine they took it in and after that a month the car give error no oil in car. they fix again, then 6 months later the car stort to start funny and i took it in and they said its the starter so they fix that with my warranty, then the car dont want to start and they break my key and said i must bring the other key. keep in mind i drove with the car to them from black heath to strand. so the key arrive and they said the car have a pressure issue and i must put 10 grand on table to let them fix it. so i had a hell of a debut with them. and i said my car drive to them and no issues and now the car don't want to start i want to drive my car home. it was only in for a starter issue. i came there and they try start car an no luck so they pull the car in to work shop and while they do that the car leak oil like a water pipe that is open... keep in mind the car was only in for starter issue. at that point is a broken key 10 grand fuel pressure pump and oil leaking. i took a photo and said to the boss that is ridicules the car drive to them and the only issue was the starter, and they fix it and then the car doesn't even start. anyway they borrow me a car and the next day the owner of kelford said oky he manage to bring the price down to 5 grand. so i said fine the car must be floor condition. so they did so and let me know to come and get the car and i ask the where is my spare key and they look around and find the remote but the plate of the remote witch is the key is missing. so the said they will cut a new plate and let me know. two weeks later they call and said "sure we will buy the key with new remote and program it i just need to pay another R600

i said you guys break the key and they blame me i break it.

i think this is unexceptional .

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Replies (3)
Kelfords Ford
Kelfords Ford's reply19 Sept 2019, 13:53
Official
Hi Ryno,  there is  a lot more to this story which both parties know.  We could write a book on the correspondence but wont bore the readers, they welcome to email the owner *** for more comforting feedback.  There's always two sides to a story,  which the public need to consider.
RW
Ryno W's update19 Sept 2019, 14:36
Reviewer Update
face it... the faulty car was put in the wrong client hand and now you cant handle my angry attitude , why must the client email you? so you can try make my name bad in my absence to make your side look better.
Kelfords Ford
Kelfords Ford's reply19 Sept 2019, 15:31
Official
We would prefer to walk away, we can't entertain your aggression towards the staff and "ladies " who work for us, they don't deserve it.  We will have you Key delivered to you.