1 reviews | Active since Aug 2015
TRYING TO SELL ME A CAR I DID NOT TEST DRIVE
AFTER LOOKING NEARLY 2MONTHS FOR A CAR I FINALLY DECIDED ON A HONDA CIVIC HATCHBACK FOR SALE AT KELFORDS SOMERSET WEST.<br> ON SATURDAY 20 AUGUST I TESTDRIVE THE CAR AND GAVE MY PAYSLIPS AND BANKSTATEMENTS TO LLEWELLYN THE \SALESMAN"WHO PROMISED TO CALL ME BACK MONDAY MORNING.<br> BY WEDNESDAY I CALLED MYSELF AND A DIMITRE SAID THEY TRIED TO CALL ME .<br> DIMITRE GAVE ME A PAYMENT OF R3000 PER MONTH OVER 72 MONTHS. THE CAR IS SELLING FOR R104000 AND I WOULD PAY NEARLY R216000.<br> I ASKED DIMITRE ABOUT 20 TIMES WHY WILL I BE PAYING DOUBLE BACK FOR THE CAR AND HE NEVER GAVE ME CORRECT ANSWER.<br> THE INSURANCE LADY TOLD ME THAT DIMITRE FORWARD THE VALUE OF A 2011 CAR TO HER.<br> I TOLD HER THAT THE CIVIC IS A 2009 MODEL AND COST R104000 AND NOT R190000.<br> THE \""SALESMAN\"" WHO I NEVER SPOKE TO AFTER 20 AUGUST TOLD MY SON IN LAW THAT I DECIDED ON A HONDA ACCORD AND EVEN SENT HIM PICTURES . WHAT LYING???<br> SATERDAY 29 AUGUST WE ARRIVED AT KELFORD AND THE HONDA ACCORD WITH A BIG PINK BOW WERE WAITING FOR COLLECTION.<br> THE DEALER PRINCIPAL DID NOT BELIEVE ME . HE NEVER RETURNED MY CALL.<br> DOES KELFORD SELL CARS THAT THE BUYER NEVER SAW???YOUR SERVICE WERE PATHETIC AND STAFF LYING TO SELL BOGUS DEALS"""
Attention: Mr Hollain
We can see you very frustrated regarding the attempt to purchase a vehicle but your story contradicts the facts after a thorough investigation. There is a lot more to this story than what you have described in your statement.
After you called us/ management we went to our sales representative and ask him for all the records of communication with you. Numerous communication was through whats app messages which you sent to Llewellyn. We have proof of many pictures of the Honda Accord and information that was sent to you, with your responses saying you were \happy\" with the vehicle after the finance was approved and validated. This was the day before we prepared the vehicle for delivery.
Attention: Mr Hollain
We can see you very frustrated regarding the attempt to purchase a vehicle but your story contradicts the facts after a thorough investigation. There is a lot more to this story than what you have described in your statement.
After you called us/ management we went to our sales representative and ask him for all the records of communication with you. Numerous communication was through whats app messages which you sent to Llewellyn. We have proof of many pictures of the Honda Accord and information that was sent to you, with your responses saying you were \happy\" with the vehicle after the finance was approved and validated. This was the day before we prepared the vehicle for delivery.