GM
Gerald M

1 reviews | Active since May 2020

20 Oct 2020, 10:06

Kelford Ford Somerset West shockingly BAD SERVICE

About a month ago, more or less end September 2020, I phoned Kelfords Ford in Somerset West. I spoke to a salesman, and informed him that I am considering to buy 2 Ford vehicles. This dalesman never followed up on my enquiry. Emails that I sent to this dealership went: unanswered. Later undertaking GS by the dales manager were not honoured

I am absolutely shocked by the really bad pre sales service I experienced by this Ford dealership. If this is the bad quality service they deliver even before a sale is made, I shudder to this k what their after sales service will be like.

I want to urge Ford South Africa, to investigate this Ford dealership in Somerset West, because they are dragging the Ford brand name :into the mud.

I also want to urge all all residents of Helderberg area to think twice before they do business with Kelford Ford in Somerset West.

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