1 reviews | Active since Oct 2016
Horrible after sales service
<p>So I traded in my car, which was in perfect condition. I treded it in on a polo tdi. I was told they have "standards" and "checklists" they go by. I was told all scratches and dents were removed and fixed. The day my car was delivered I noticed the cars splash plate is completely loose and hanging on the ground. There was several spots where the paint was damaged. Aaaaaand then I opened the bonnet. The radiator water in the bottel was rusty brown, and the cambelt that had to be replaced was not. So I told them. After I found out they wanted to put aftermarket parts on my car they finally came to collect my car. AFTER A MONTH!!!!! Shows how they chace you for a sale but dont give a **** after you sign on the line.</p>
Good day
We were very concerned regarding your message above, hence the immediate reaction to resolve it.. 3 days later we have been able to resolve all the issues you've raised and thank you for your patience.. We can assure you this is not a common occurrence and we apologise for any inconvenience caused.
We hope you can now enjoy your new ride
Good day
We were very concerned regarding your message above, hence the immediate reaction to resolve it.. 3 days later we have been able to resolve all the issues you've raised and thank you for your patience.. We can assure you this is not a common occurrence and we apologise for any inconvenience caused.
We hope you can now enjoy your new ride
