Keep calm plumbing pta ****

Awful service from Cobus. Cel + ********** 2269. It's been almost 2 yearssince we gave in our watercooler/ice maker. We paid almost R3000 for a sevice. He promised and promised. then he came with stories that it needed a new part. Then he offered to replace it....but NOTHING came of itl. Apparently he's now sold the business.