KEEN Footwear SA have taken my money and left me shoeless

I placed an online order with KEEN Footwear SA on the 5th January 2021. My payment was processed and reflects that I have paid. To date, I have had no correspondence from KEEN Footwear SA. I have posted several messages on their site. The messages reflect 'message sent', but I get no acknowledgement of my message.

Does anyone have any suggestions on how to contact KEEN Footwear SA. I cannot find an email address or a contact number. Every search leads me to their site, which is obviously not working.