KH
Kim H

1 reviews | Active since Jan 2013

30 Jun 2020, 09:44

Worst and ******* service

On the 25th April 2020 i have order a few item for my toddler online, I only received the order on the 27th May 2020, which was already pathetic . on opening the parcel i notice that about 3 items is missing. I notified keedo, and requested a refund. On the 11 June i send them my banking details, which the claimed they never received on me doing a follow up a few days later. eventually when resent the banking details only 2 items was refunded. This is the worst service ever that i have received from any store.

i have dealt with Lacey Felix, i feel disgusted firstly of the wait, then not all my stuff is there, to top it off they dont refund me the full amount.

I would never have expected this from a brand like Keedo.

I feel Keedo need compensate me for all this inconvenience

Regards, *** / ***

0
Replies (1)
Keedo
Keedo's reply30 Jun 2020, 10:09
Official
Hello Kim

Thank you for contacting us - we're really sorry about the upsetting experience.

A Customer Service Liaison will contact you soon to address this matter.

Warmest regards
Keedo