AM
Alicia M
1 reviews | Active since Aug 2020
26 Jul 2023, 11:11
KEEDO took my money, no parcels received.
I bought two items online paid R708.55 via the ''Capitec pay" option at the checkout. Never received any reference number for tracking. When I query for my parcels, they tell me they can't see my order. They are not even trying to investigate my case. I'm very disappointed in KEEDO, Money has been deducted from my account. Can I get the parcels ordered or my money returned please. I need the clothes for my child's Baptism Day please.
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Alicia M's updateReviewer Update
26 Jul 2023, 12:00Worst part is that I called again today, and a lady named Zotha Ndlovu mentioned the turnaround time is 10 days, meanwhile my daughter does not have an outfit for her christening day. How cruel is KEEDO for their financial department issues. Can I please get my money back, because I cannot incur financial problems caused by glitches of your system and so that I buy elsewhere. With the economy doing so badly and no jobs in SA, KEEDO decides to rob me of my money, money I worked so hard for. This is really not fair.
AM
Alicia M's update26 Jul 2023, 12:00
Reviewer Update
Worst part is that I called again today, and a lady named Zotha Ndlovu mentioned the turnaround time is 10 days, meanwhile my daughter does not have an outfit for her christening day. How cruel is KEEDO for their financial department issues. Can I please get my money back, because I cannot incur financial problems caused by glitches of your system and so that I buy elsewhere. With the economy doing so badly and no jobs in SA, KEEDO decides to rob me of my money, money I worked so hard for. This is really not fair.