Just dont waste your time with them

I placed my order on the 13th of May 2020 I still haven't received it till today the 03 June 2020. The tracker changed to delivered on Mon the 1st of June. where has it been delivered to? or is it their way to make their employees feel like they are doing their jobs properly when actually not. I sent them 2 emails the only response i got was the automated one which also sells lie because it says "we will contact you tomorrow". worst online shopping experience ever.